A new feature, “Workflow administrator”, provides the ability to reassign or take actions on workflows stuck/pending due to various reasons. One of the reasons could be that the company has a high rate of turnover. When a user leaves the company, pending approvals are stuck with this user, so currently there is no elegant way to address these stuck workflows. With this feature situations like these can be handled smoothly.
Pending work items form allows users to perform actions like approve, reject and delegate provided required access is available to them. Also, the workflow can be reassigned to other approvers.
Last modified: 26 July 2021
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